Ottawa-based FreeBalance opens a new office in Pristina, Kosovo from which to better serve customers in Africa, Asia and Europe. The support centre will allow the finance management software maker to offer improved support and accessibility to government customers in such places as Afghanistan, Mongolia, Sierra Leone, southern Sudan and Timor-Leste, as well as Kosovo. FreeBalance's software offering helps governments modernize through decentralization and financial accountability. Kosovo has standardized on FreeBalance software in all 30 of its municipalities to manage budgets and payroll for more than 70,000 civil servants.