300 more

On the heels of Dell’s sweeping local layoffs comes news that Sitel is likewise shutting its Kanata call centre and releasing some 300 workers. The Nashville-based call centre service outsourcer says the positions will be terminated by late June. “This closure is due to the changing business needs of our client and is in no way reflective of the quality of customer care provided by our Kanata associates,” says site director James Watson. Sitel, which employs over 67,000 people in nearly 30 countries, will maintain Canadian operations in Moncton, St. Catherines and Sudbury.

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