Solution for call centre

Objectworld Communications Corp. is chosen by Winnipeg-based Payworks Payroll Services to provide a VoIP system for the Objectworld.jpgWinnipeg-based company’s 100 employees. Objectworld says Payworks will use its Unified Communications Server to streamline customer service at its call centre, and for sales and management teams at three locations. It also says the system will help Payworks save up to $16,000 a year on long-distance charges, as well as about $36,000 in outsourcing costs. Payworks’s call centre handles 300 to 400 calls per day.

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