Ecomm: Time to change the station

Saunders-45X64.JPGPosted by Alec Saunders
OCT 29 -- I’ve spent a little over a day at eComm meeting people, listening to the conversations and presentations happening and reflecting on what I’ve heard.
During the panel yesterday afternoon, I noted that I spend less on voice, data, and text messaging each month than I ever have, but more money on communications over all. What has made up the difference? Music, and applications. The carrier’s share of wallet is in decline, although I spend as much or more money than before. When I asked whether the panelists were worried by this trend, there was no good answer.
It’s time to start a new dialog in the emerging communications community. It’s time to abandon conversations about whether carriers will or won’t survive. They will. Yes, margins are under pressure, but networks need to be managed and operated. Better the carrier manage the network than, perhaps, a government entity.
Perhaps carriers will be the pipes companies, and as many people observed yesterday at eComm, that’s a great business. Perhaps they will be applications developers, although I think that’s highly unlikely. The vertically integrated model this implies necessarily constrains innovation. Perhaps they will be aggregators of third party applications; several carriers I spoke with yesterday expressed support for this viewpoint.
It is, however, time to stop talking about the death of the incumbent. Let’s instead change the conversation . . . Click here to read more of Alec's post.

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